Phone: 518-585-3456

  Fax: 518-585-3601
   Ticonderoga Police Station
   135 Burgoyne Road
   Ticonderoga, New York 12883

"Serve and Protect"

  Ticonderoga Police Department 

Telephone Scam Advisory October 2010

Apparent Domestic Scam

The Ticonderoga Police Department has received several complaints of a new Telephone scam. Callers randomly call citizens and pretend to be a relative of the victim. The caller then states he/she is stranded in some other area or country and needs funds to get home or needs funds for some other emergency reason. The caller will ask for Western Union or Credit Card information to complete the transaction.

Protect yourself

Do NOT give any personal information about yourself such as name, Town you live in, Sibling, child or parent information, etc...

Verify the identity of any person that claims friend or relation status with you, while still bearing in mind they may have very comprehensive information about you and/or the relative they claim to be.

Ask the caller to go to the nearest police station and call back from there. Verify the number to the police station and call the station and speak with an officer. Have a police officer positively identify the caller.

Prcedures for trapping calls

For Verizon customers, after each call has ended, dial (*57) to allow the Telephone company to trap the call. Contact the police department and ask for a police case (blotter) number for the Annoyance bureau. Contact the Annoyance Call Bureau at 1 800 518-5507 and give them the Police case number. When the Annoyance Bureau has trapped enough calls they will forward the information to the police department under the case number provided.

 For Time Warner Cable Phone customers, dial (611) from your Time Warner Cable Phone and explain the circumstances of the harassment/scam. A Time Warner employeee will then give instructions on how to capture the numbers and begin a case.

For all other telephone customers, contact your telephone provider for information on how to proceed with a harassment/scam case.

Telephone Scam Advisory September, 2010

Telephone Scams

In June of 2010 The Ticonderoga Police Department received several calls from residents of several different states complaining that they received a phone call from our local exchange. They stated the caller said they represented the "Department of Internal Security" in some cases and in others, another official sounding department title was used. The caller stated that the victim owed money from an on-line loan and that if they did not provide personal information and/or send money right away the caller would send the police to "execute" them or there would be a warrant for their arrest issued. In all cases it appeared the caller had a middle eastern or african accent. The Ticonderoga Police department conducted a thorough investigation and found that the calls were originating from an overseas country using VIOP (Voice Over Internet Protocol).

In September of 2010 the Ticonderoga Police received its first complaint of this type of telephone scam. Again, the caller had a middle eastern accent and stated they were from an official sounding department and would get a warrant of arrest if the victim did not pay back a loan. The scammers may have already obtained personal information about their victims from several sources. In many of the previously reported scams the names used by the scammers were common english names such as John or David.

 

What to do if you suspect a fradulent call 

The Fair Debt Collection Practices Act, among other things, prohibits collectors from making threats, harassment or misleading statements, or contacting third parties such as family members.

The Better Business Bureau offers the following advice to consumers if they receive suspicious telephone calls about outstanding debts:

  • Ask debt collectors to provide documentation that substantiates the debts. Every collector must send a written validation notice within five days of contacting someone, including the name of the creditor and how to proceed.
  • Do not provide or confirm any bank account, credit card or other personal information over the phone until you have confirmed the legitimacy of the call.

According to complaints online, phone numbers that the scammers are calling from include 949-468-5107, 415-200-0274, 213-784-5745, 408-715-1614 and many others.